FREQUENTLY ASKED QUESTIONS
We offer a wide range of sizes, including S to XL (or more, depending on the collection). You can find detailed measurements in our size guide, available on each product page.
Please refer to our size chart for exact measurements, which can be found on each product page. If you’re unsure, you can contact our customer service team for personalised advice.
We accept returns within 15 days of delivery for unused items with original tags attached. Please visit our Return Policy page for detailed instructions.
Currently, we only ship within NZ. We are working on expanding our shipping options, so stay tuned for future updates. If you’d like to be notified when international shipping becomes available, please subscribe to our newsletter.
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package on our shipping partner website.
We accept major credit and debit cards and other popular payment options.
Care instructions are provided on the garment’s label. For most items, we recommend cold wash and cold tumble dry
We regularly offer promotions, which can be found on our homepage or through our newsletter. Sign up for our email list to stay updated on the latest deals.
If you receive a damaged or incorrect item, please contact our customer support within 48 hours of delivery, and we will resolve the issue as quickly as possible.
You can reach our customer service team through email and phone. Visit our Contact Us page for more details.
SUPPORT
info@ombree.co.nz